Open : 9am - 5pm (Mon - Sat)

123 Fitzgerald Street, West Perth, WA 6005

San Diego Plumbers

24*7 EMERGENCY SERVICES

REQUEST AN APPOINTMENT

Privacy Policy

Welcome to Perth Roofing Specialists (“we,” “our,” “us”). Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.perthroofingspecialists.com.au (the “Site”) and use our services. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you interact with our Site or services. This includes:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: If you create an account, we collect your username and password.
  • Payment Information: Credit card details or other payment information if you make purchases through our Site.
  • Communication Preferences: Preferences for receiving marketing communications.

1.2 Non-Personal Information

We also collect non-personal information that does not directly identify you. This includes:

  • Technical Data: IP address, browser type, operating system, and device information.
  • Usage Data: Pages visited, time spent on pages, and navigation paths.
  • Analytics Data: Information collected through tools like Google Analytics to understand user behavior.

1.3 How Information is Collected

  • Direct Interactions: Information you provide through forms, emails, phone calls, or in-person interactions.
  • Automated Technologies: Cookies, web beacons, and similar technologies that automatically collect information as you navigate the Site.
  • Third-Party Sources: Information from third-party services, such as social media platforms, if you choose to link your account.

2. How We Use Your Information

2.1 To Provide Services

  • Service Delivery: To process and fulfill your requests, provide quotes, perform roof inspections, and deliver our roofing services.
  • Customer Support: To respond to your inquiries, provide assistance, and improve our customer service.

2.2 To Improve Our Website

  • User Experience: To analyze how users interact with our Site and make improvements to enhance usability and functionality.
  • Content Development: To develop and optimize content that meets your needs and interests.

2.3 Marketing Communications

  • Promotions: With your consent, send you newsletters, promotional materials, and updates about our services.
  • Personalized Marketing: Tailor marketing efforts based on your preferences and interactions with our Site.

2.4 Other Uses

  • Legal Compliance: To comply with legal obligations and protect our rights.
  • Business Operations: To conduct internal business operations, such as data analysis, auditing, and research.

3. Sharing Your Information

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment Processors: To handle transactions securely.
  • Marketing Agencies: To manage and execute marketing campaigns.
  • IT Service Providers: To maintain and support our website and infrastructure.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

3.3 Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, and safety, as well as the rights, property, and safety of our customers and others.

4. Data Security

4.1 Security Measures

We implement a variety of security measures to protect your personal information, including:

  • Encryption: Use of SSL/TLS encryption to secure data transmission.
  • Access Controls: Restricting access to personal information to authorized personnel only.
  • Regular Audits: Conducting regular security assessments and audits to identify and mitigate potential vulnerabilities.

4.2 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights

5.1 Access and Correction

You have the right to access and update your personal information. If you wish to view, correct, or delete your information, please contact us using the details provided below.

5.2 Opt-Out

You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

5.3 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: